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Responsible gambling
Responsible Gaming at River Rock Casino Resort
At River Rock Casino Resort, we understand the importance of responsible gaming practices to ensure that all our guests have a safe and enjoyable experience on the casino floor and online.
Our team is committed to providing support and resources to help you maintain control over your gaming habits. We encourage our players to be aware of their limits and to set boundaries for themselves when it comes to time spent playing, money spent, or frequency of visits.
Tools and Resources
We offer a range of tools and resources to help you manage your gaming habits:
- Voluntary Exclusion: If you feel that you need to take a break from gaming, we can exclude you from our casino for a specified period.
- Deposit Limits: You can set limits on the amount of money you want to deposit into your account online or in person.
- Time-Outs: Take a break from gaming and return when you're ready with fresh eyes.
- Self-Exclusion Programs: Remove yourself completely from our casino and online platform for a specified period.
Additional Resources
If you're concerned about your gaming habits, or if someone else is affected by your behavior, please don't hesitate to seek help:
- Contact BCLC's GameSense program or visit their website
- Reach out to the Canadian Centre for Addictions and Mental Health (CAMH) online resources
- Visit local problem gaming support organizations in British Columbia
Responsible Gaming Support
We have staff available on-site who are trained to help you manage your gaming habits. They can provide information on responsible gaming practices, offer assistance with setting limits, or connect you with additional resources.
Our goal is to create a safe and supportive environment where our guests feel comfortable discussing their concerns about gaming. We want everyone to have an enjoyable experience at River Rock Casino Resort!
Important Reminders
- Know your limit before playing.
- Set boundaries for yourself.
- Don't chase losses – it's not worth the financial risk.
Take control of your gaming habits, and we'll be here to support you every step of the way.